About Us
Hi, I’m Rachel Orriss — an independent Herbalife member based in Woodford Green, Essex. I’ve been using and sharing Herbalife products since 2012, when I first started using them to lose my baby weight after having my children.
It worked. And it stuck. Fourteen years later, the whole family still has shakes every morning for nutrition. It’s just part of how we start the day.
How I got here
I started as a customer, became a member, and for a number of years was part of a local nutrition club — supporting people face-to-face, running sessions, helping people get started. I loved that side of it.
Over time I moved to supporting customers remotely, which suits the way I work and the kind of customers who find me. I now support people across the UK online — same products, same care, just without the commute.
What I actually care about
Customer care is not a phrase I use lightly. I genuinely obsess over it. I hate dealing with faceless companies where you can’t speak to a real person — so I’ve built this the opposite way. You can contact me directly, ask questions before you order, and get a straight answer from someone who actually uses the products.
I’m a busy mum of three. I know what it’s like to not have time for complicated routines or long sales calls. I keep things simple, honest and practical.
Who this is for
This website is for people who want to order Herbalife online, get clear product guidance, and have someone they can actually contact if they have a question. No clubs, no face-to-face appointments, no pressure.
If you’re already being supported by a local Herbalife member or nutrition club and it’s working for you — please stay with them. Seriously. The accountability and community from a good local member is genuinely valuable and I’d never want to take that away from someone. See our position on this for more detail.
The wider Herbalife community
I have a lot of respect for the Herbalife community in the UK. Members and nutrition clubs work hard to support people, and that work matters. This website exists to serve people who don’t have that local access — not to compete with the people who do it well.
If you’re currently buying from a Herbalife club or a local member, please continue to do so. They need your support and you need theirs.
In short: I’m a real person, I’ve used these products for over a decade, my whole family uses them, and I care deeply about the people I support. If that sounds like the kind of person you want to buy from, I’d love to help.
Useful links
Questions about Lose Weight Feel Great
Who runs Lose Weight Feel Great?
Rachel Orriss, an independent Herbalife member based in Woodford Green, Essex. Rachel has been using and sharing Herbalife products since 2012.
Do you offer face-to-face support?
No — support is remote. If you need regular face-to-face support, a local nutrition club or member may be a better fit for you.
Should I leave my current Herbalife member or club?
No. If they are supporting you well, stay with them. We are here for people who don’t have that local access or who prefer to manage things online.
Can I ask questions before ordering?
Yes — always. Contact us before ordering if you’re unsure where to start. We’d rather help you choose the right products than have you order the wrong ones.
How long have you been using Herbalife?
Since 2012. Rachel started using the products to lose baby weight and has used them daily ever since. The whole family has shakes every morning.
