Important: who we are and who we are for

We are Rachel & Ben Tomlin, a Herbalife Independent Member based in Woodford, Essex.

We run this website ourselves and support customers across the UK by phone, WhatsApp and email. This page explains who we are here for, and who should stay with the Member they already have.

Already part of a Herbalife club or Member’s group? Please stay.

If a local Member or nutrition club already supports you, please carry on with them. That personal support matters more than where you buy.

We are not here to take customers from clubs or other Members.

How we support you

The same two people help you before and after your first order.

  1. Before you order

    We offer you a conversation with one of us. We ask about your goals and what a normal day looks like for you.

  2. Choosing products

    We suggest products that fit your day and explain how to use them. You tell us how to keep in touch: phone, WhatsApp or email.

  3. After your order

    We help you get the best from your products. Every question gets a personal reply from one of us, never an automated one.

Who we are here for

People who want personal support but have no local club. That includes people who:

Live somewhere without a nutrition club or Member nearby

Work shifts, travel often, or find face-to-face meetings hard to fit in

Prefer to talk things through by phone, WhatsApp or email from home

Want a real person to call or message whenever a question comes up

We are not a club

We are one membership within the wider Herbalife community, run by the two of us together. We do not run a nutrition club or group sessions, and we do not speak for Herbalife.

Every product we sell is genuine Herbalife, bought directly from Herbalife. The website, the service and the support are ours.

Our place in the community

We respect the Members and clubs doing good work in their local areas. So we do not target people who already have support.

We are honest about what remote support can and cannot do.

Questions about who we are

Are you a Herbalife nutrition club?

No. We do not run a club or group sessions. We support you by phone, WhatsApp or email.

Should I leave my local club to order from you?

No, and we mean that. If your club or Member supports you well, please stay with them. That support is worth more than a price difference.

Are you part of Herbalife?

We are independent. We are not employed by Herbalife and we do not speak for Herbalife. Every product we sell is genuine Herbalife, bought directly from Herbalife.

Can I talk to you before ordering?

Yes, always. Call us on 07585709461, or use our contact page. We would rather help you choose well than see you order the wrong thing.